Reliable After-Sales Support You Can Trust
We understand that stable quality and responsive after-sales support are critical to your brand reputation and business operations.
That’s why we don’t just sell products — we provide long-term, responsible support.
1. Clear Warranty Policy
We provide a clear and transparent warranty policy for all our products:
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12-month warranty for nail lamps, nail drills and related equipment
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Warranty covers manufacturing defects and functional issues
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Clear responsibility definition — no vague terms, no hidden conditions
Our goal is to make your purchasing decision safe and worry-free.
2. Efficient Quality Issue Handling Process
When a quality issue occurs, we follow a standardized and efficient handling process:
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Photo or video confirmation from your side
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Fast analysis by our QC and engineering team
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Clear solution proposal within 24–48 hours
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Replacement, compensation or technical support arranged accordingly
We focus on problem-solving, not shifting responsibility.
3. Professional After-Sales Support by Product Category
Nail Lamp After-Sales Support
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LED bead performance and curing effect analysis
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Usage guidance for salon and home-use markets
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Feedback-based product improvement and optimization
We understand that curing performance directly affects your brand reputation.
Nail Drill After-Sales Support
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Motor performance and vibration analysis
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Handpiece usage and maintenance guidance
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Replacement parts support
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Long-term operation stability recommendations
Our support helps ensure stable performance and longer product lifespan.
4. Long-Term Cooperation Commitment
Your brand reputation matters to us as much as our own.
We value long-term cooperation over short-term transactions.